FAQs
Wondering how to care for your Unalome Yoga towel, where we ship, or how to qualify for our Yoga Teacher Discount? You’re in the right place. Below are answers to the most frequently asked questions about our eco-friendly, high-performance hot yoga towels, shipping timelines, wholesale programs, and more.
Orders & Shipping
Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number and link to follow the delivery status of your package.
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team immediately to assist you with any changes.
Yes, we proudly offer international shipping. Shipping times and costs vary depending on the destination country.
Domestic orders typically arrive within 3-7 business days, while international shipping times can vary from 7-21 business days depending on your location and customs processing.
At Unalome Yoga, we are committed to providing high-quality products and ensuring your satisfaction with every purchase. Due to the nature of our products and for hygienic reasons, we do not accept returns or exchanges unless the item you purchased is defective.
If the product ordered has any damages or discrepancies, please contact us at info@myunalomeyoga.com within 14 days after your order is received. Please provide your name, order number, and pictures of the product where you have concerns. The Unalome Yoga team will do our best to quickly assess the request and respond with next steps to ensure you have a positive experience.
Thank you for choosing Unalome Yoga. We appreciate your understanding and cooperation.
Namaste.
To start a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with the necessary instructions and shipping address.
Product & Inventory
Our towels feature 44% more silicone grip dots than the average towel, are made from eco-conscious microfiber, and hold up for over a year of sweaty practice. They're also AZO dye-free and incredibly soft — designed for performance, durability, and alignment with your values.
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Other
We accept all major credit cards, PayPal, and various other payment methods as listed at the bottom of our website.
Sustainability is at the heart of our business. Our yoga towels and accessories are designed to be both durable and eco-friendly, minimizing the impact on our planet.